What types of complaints do DBHDD investigators respond to?

DBHDD investigators are specifically tasked with responding to serious issues that can significantly impact the safety and well-being of individuals within care settings. This includes investigating unexpected deaths, suicides, instances of abuse, neglect, and exploitation perpetrated by staff members. These types of complaints are critical as they involve potential violations of the rights and safety of vulnerable individuals, necessitating a thorough and immediate response to ensure their protection and address any wrongdoing.

The other options, while they represent various types of complaints, do not fall within the purview of DBHDD investigators. For instance, minor grievances from staff might involve workplace issues or interpersonal conflicts that do not directly relate to patient welfare, and therefore would not typically require such an investigative response. Medical billing disputes relate to financial issues rather than matters of abuse or neglect, and general complaints about facilities could encompass a wide range of topics, but they do not all relate to the serious concerns DBHDD is mandated to address.